Healthcare visitor management is critical to any hospital's operations, especially since the COVID-19 pandemic resulted in more stringent government restrictions on footfall. With staffing shortages making it more challenging for hospitals to meet these requirements, it has become even more crucial for healthcare organisations to find a system to help ensure compliance and safety efficiently. This is where a visitor management system comes into play.
Ren Ci Community Hospital is a charity healthcare institution with the primary mission of providing affordable medical, nursing, and rehabilitative care services for seniors in the community. They approached us seeking a solution that would give them the ability to better manage visitors per bed. This required taking into account MOH’s (Ministry of Health) ever-changing guidelines on Covid Prevention and other public health measures, while safely handling patient and visitor data. Traditional methods of visitor management involve heavy paperwork, this risks human error or loss of sensitive data. Additionally, the hospital sees a large variety of visitors passing through its doors, from patients to visiting family, to staff and retail operators.
By implementing a Visitor Management System, we provided Ren Ci Community Hospital with:

The ability to identify over 50 different categories of visitors by their visit purpose and security clearance.

Access Management via automated gantries and kiosks.

Easy implementation of capacity rules and measures, in which visitors are automatically added to a waiting list if the maximum capacity for a specified time limit has been reached.

Made it easier to welcome new and repeat visitors and manage their data on a cloud-based server.

Streamlining hospital’s enforcement of Visitor Management and security protocol.