For Singapore’s community care sector

Care: Digitalised.

WerkDone builds digital solutions for senior care centres, nursing homes, and community organisations — so your team can spend less time on admin, and more time on the people who need you.

Trusted by 30+ care organisations in Singapore

Ren Ci HospitalOrange ValleySingapore Cancer SocietyMethodist Welfare ServicesSt Luke's ElderCareTan Tock Seng HospitalPCF SparkletotsPathlight SchoolCommunity Welfare Services

Why WerkDone

Three commitments that shape every product we build.

Built for Singapore.

PDPA, MOH CSE, AIC, NCSS, and MSF aligned from day one. Designed around local regulatory and operational realities, not localised from a global product.

See our compliance approach

Built modular.

The OneCare suite is modular by design: fourteen modules across three pillars, integrated by default. Take what you need today; add more as you grow.

See the OneCare architecture

Built for community care.

Designed for nursing homes, SSAs, day cares, hospices, and NGOs. Not retrofitted from a hospital EHR or a generic CRM.

See customer stories

Our Solutions

OneCare Suite

Purpose-built for Singapore's community care sector.

Care Management

5 Modules · Client-Led

01

Client 360

Single client record with AI-generated narrative summaries. One source of truth across all modules.

02

Clinical Workflow

Assessments, care plans, progress notes — structured and searchable, not buried in folders.

03

Medication Management

MAR, dispensing, 5 Rights validation, and automated alerts for missed doses.

04

Scheduling

Staff rosters, client appointments, and attendance tracking in one view.

05

Finance & Billing

Subsidy calculations, invoice generation, and claims processing.

Explore Modules

Engagement & Outreach

4 Modules · People-Led

01

Volunteer & Donor

Recruit, schedule, deploy, and recognise volunteers. Automated hour tracking and grant reporting.

02

Engagement Apps

Family portal for NOK updates. Resident-facing app for activities and communication.

03

Communications

SMS, email, and in-app messaging from one dashboard. Segment by group, role, or relationship.

04

Surveys & Feedback

Pulse checks, satisfaction surveys, and outcomes reporting — capturing the voice of every stakeholder.

Explore Modules

Access & Security

5 Modules · Place-Led

01

Visitor Access

Facial recognition check-in, badge printing, QR passes. Real-time visitor logs.

02

Resident Safety

Wander detection alerts, location tracking, and configurable safe zones.

03

Vehicle Access

ANPR plate recognition, gantry control, and parking management.

04

Asset Tracking

RFID tracking for equipment, laundry, and loaned assets. Know where everything is.

05

Incident Reporting

Digital case logs, escalation workflows, audit reports, and trend analytics.

Explore Modules
Foundation
IntegrationsReportingPDPAMOH CSEAICNCSSMSF
Caregiver with elderly resident in a Singapore care facility

Configured for
five care settings

Resident care records, medication management, visitor access, incident reporting, family communication, and MOH/AIC compliance. One platform that passes every audit.

Explore Nursing Homes

How We Work

The relationship goes beyond handover.

Software is the easy part. Getting it to fit your operations — and your team — is the work that earns its keep.

01

Discovery

We map your operations to understand where the friction lives and which modules will earn their place.

02

Configuration

Setting up the modules you've chosen, integrating with existing systems, and migrating data.

03

Pilot

Soft-launching with one branch or team, refining, and training the people who'll use it.

04

Deployment & Support

Full rollout, change management, ongoing support — and a roadmap that evolves with you.

Ren Ci moved 2,000+ volunteers across 4 branches onto OneCare VoMS in three months — data migration, integrations, and pilot included.

Illustrated Singapore covered walkway

Built for Singapore's regulatory reality.

Every module is designed around Singapore's regulatory and operational realities — from PDPA data handling to MOH CSE security requirements.

Read our full compliance approach
PDPAMOH CSEAICNCSSMSF

FAQ

Common questions about WerkDone

01
How is WerkDone different from a global healthcare software vendor?
OneCare is built for Singapore — not localised from a global product. MOH licensing conditions, PDPA obligations, AIC reporting formats, NCSS and MSF requirements, and ILTC subsidy tiers are built into the system from day one. The platform serves nursing homes, senior care centres, home care agencies, hospices, social service agencies, and hospitals, with each deployment configured for the facility's specific workflows, compliance requirements, and reporting needs.
02
Is OneCare compliant with MOH and PDPA requirements?
OneCare is built to meet MOH licensing conditions, HCSA incident reporting requirements, and PDPA data protection obligations. The platform is hosted in Singapore on infrastructure that meets MOH Cyber Security Essentials (CSE) standards. All personal data is encrypted at rest and in transit, access is role-based with full audit logging, and NRIC handling follows PDPC advisory guidelines — including the upcoming authentication restrictions effective December 2026.
03
Can we start with one module and add more later?
Yes. OneCare is modular — 14 modules across three pillars (Care Management, Engagement & Outreach, Access & Security). Many clients start with one high-impact module and expand as they see results. All modules share the same client and staff data, so there is no re-entry when you add on.
04
Does OneCare integrate with existing systems like NEHR?
OneCare supports integration with national health systems including NEHR, as well as existing facility systems for billing, HR, and pharmacy. With the Health Information Bill expected to mandate NEHR contribution from early 2027, OneCare's data architecture is designed to meet the upcoming guidelines published by MOH in March 2026.
05
Is there government funding available for digitalisation?
Community care organisations can apply for the Productivity and Digitalisation Grant (PDG) through AIC's Community Care Digital Transformation Plan, which can cover up to 85% of implementation costs. Social service agencies can also access NCSS's Community Capability Trust. WerkDone's team can advise on eligibility and support the application process.
06
How long does it take to go live?
Most facilities are operational within 8–12 weeks, depending on the number of modules and integration complexity. We follow a structured four-step process — discovery, configuration, parallel run, and go-live — with dedicated support throughout. Organisations that start with a single module can be live faster.
07
What kind of support do you provide after go-live?
Every client gets a dedicated customer success manager, priority support during business hours, and access to a self-service knowledge base. We run quarterly business reviews to align the platform with your evolving operational needs.

See OneCare in your care setting

Book a discovery call with us, or learn how organisations like yours are using OneCare.