Visitor Management System in Singapore

WerkDone's Visitor Management System (VMS) offers digital pre-registration and management of visitors and staff. It provides a simple, secure, and reliable solution for clients across Singapore!

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A visitor management system is a type of security system that helps businesses control who has access to their facilities. These systems are typically electronic and can be used to track visitors, issue badges, and even control physical access to certain areas. This helps the business keep track of who is on the property at any given time and makes it easier to identify unauthorised individuals. Visitor registration systems can also be used to control physical access to specific areas of a facility to ensure that only authorised staff have access to the premises outside of regular business hours.

In today's world, security is now more important than ever before. A visitor management system helps to ensure the safety of your employees and customers by keeping track of who enters and leaves your building. By requiring visitors to sign in and out, you can quickly identify anyone who may have entered without permission. In addition, visitor management solutions can help you to keep track of deliveries and appointments. By requiring visitors to show their identification card and state the purpose of their visit, you can rest assured that only authorised personnel will be allowed into secure areas. A visitor management system is an essential tool for any business in Singapore and beyond that wants to protect its employees and customers.

Having a visitor management system is one of the best ways to ensure the safety and security of your facility. Not only does it give you a way to track who is coming and going, but it also allows you to screen visitors before they enter. There are many benefits to implementing a visitor management system at your facility including:

Improved Security

Security has been and will always be a top concern for businesses, and for good reason. A visitor management system can help to improve security by allowing you to screen visitors before they enter your building. You can use built-in features in the visitor management software to set up security protocols, such as requiring all visitors to present valid identification or pass through a metal detector.

You can also use a visitor management system to create a secure visitor log that can be used to track visitors in the event of an emergency. For instance, in the event of a fire breakout, you can quickly and easily see who was in the building and account for everyone's safety.

Increased Efficiency

An integrated visitor management system can help to increase the efficiency of your front desk staff by automating many of the tasks that they would otherwise have to do manually. For example, rather than having your receptionist call each visitor's host to let them know their guest has arrived, a visitor management system can automatically send an email or text message notification.

Additionally, visitor management systems can also help you to better manage meeting rooms and conference schedules. Rather than having your employees waste time searching for an available room, they can simply use the software functions to check room availability and reserve a space in advance.

Better Customer Service

A visitor management system can aid in improving customer service by giving visitors the ability to self-register upon arrival. This way, your front desk staff can spend less time checking people in and more time assisting visitors with their inquiries.

Self-registration via visitor management systems also allows visitors to privately input information such as where they’re going, whom they’re visiting, how long they anticipate being on site and more, so businesses don’t have to rely on front desk personnel asking these questions which could possibly compromise data privacy and security if not done properly.

Key Features

Cloud

Cloud-Based

Remote access to your application anytime, anywhere. Real-time access to visitor details using a visitor management system in Singapore.
Intuitive User Interface

Intuitive User Interface

Easy-to-use application that requires minimal training for employees & visitors usage.
Cost Savings & Paperless

Cost Savings & Paperless

Improve manpower and management cost efficiency. Go green with a paperless visitor management system!
Customize

Customizability

Workflow and pipeline are curated to unique visitor journeys and your business' requirements.
Integration

Integration

With visitor management software: (e.g. email, SMS, location tracking, security software, SafeEntry) With visitor management hardware: scanners (e.g. QR, barcode, RFID), door access (e.g. gantries, kiosks))
Data Security

Data Security

Our visitor management systems are PDPA-compliant. WerkDone is a certified ISO27001 company.

Typical Application for Visitor Management Systems in Singapore

Typical Application for Visitor Management Systems in Singapore

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Visitor Management System

Visitor Journey

Visitor Management System

Visitor Journey

Timeline
Preregistration

A Visitors can be pre-registed by host or self
B Repeat Visitors & Employees can be uploaded & recognized
C Credential Management (ICAMS) - ID verification, background checks with government bodies & authorities
D Capacity Management - prevent over-booking and over-crowding

Upon Arrival

A Visitors can check-in via preferred system: Barcode, QR, RFID
B Entry, Identification, & Verification (ICAM) for Door Access (e.g. gantries, kiosks, existing door systems)
Identification sticker/badge production
Instant notifications via SMS/email
C Visitor Orientation Forms (e.g. health declaration) & House rules (e.g. safety briefings, emergency protocol) via SMS/email

Visit Duration

A Instant Notification System: In case of emergencies, when entering/exiting different sectors B Smart Tracking via UWB technology : Precise location tracking whether indoor or outdoors Via wearable badge C Employee, Contractor, Retailer Management (ICAM): Attendance & Timesheeting

Departure

A Instant Notification System for visitors & host upon successful check-out B Set Time Limitations: Visitors must check-out once time is up C AAR Integration: Feedback forms, marketing consent, etc.

Reporting & Analytics

Comprehensive Management Dashboard Dynamic Search & Export Function Real-time visitor details Traffic heatmapping Visualization of frequency & trends
icon Preregistration
A Visitors can be pre-registed by host or self
BRepeat Visitors & Employees can be uploaded & recognized
C Credential Management (ICAMS) - ID verification, background checks with government bodies & authorities
D Capacity Management - prevent over-booking and over-crowding
icon Upon Arrival
A Visitors can check-in via preferred system: Barcode, QR, RFID
BEntry, Identification, & Verification (ICAM) for Door Access (e.g. gantries, kiosks, existing door systems) Identification sticker/badge production Instant notifications via SMS/email
C Visitor Orientation Forms (e.g. health declaration) & House rules (e.g. safety briefings, emergency protocol) via SMS/email
icon Visit Duration
A Instant Notification System: In case of emergencies, when entering/exiting different sectors
B Smart Tracking via UWB technology : Precise location tracking whether indoor or outdoors Via wearable badge
C Employee, Contractor, Retailer Management (ICAM): Attendance & Timesheeting
icon Departure
A Instant Notification System for visitors & host upon successful check-out
B Set Time Limitations: Visitors must check-out once time is up
C AAR Integration: Feedback forms, marketing consent, etc.
icon Reporting & Analytics
Comprehensive Management Dashboard Dynamic Search & Export Function Real-time visitor details Traffic heatmapping Visualization of frequency & trends

Visitor Management System

Visitor Journey

icon

A Visitors can be pre-registed by host or self
B Repeat Visitors & Employees can be uploaded & recognized
C Credential Management (ICAMS) - ID verification, background checks with government bodies & authorities
D Capacity Management - prevent over-booking and over-crowding

Preregistration

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A Instant Notification System: In case of emergencies, when entering/exiting different sectors
B Smart Tracking via UWB technology : Precise location tracking whether indoor or outdoors Via wearable badge
C Employee, Contractor, Retailer Management (ICAM): Attendance & Timesheeting

Visit Duration

icon

Comprehensive Management Dashboard Dynamic Search & Export Function Real-time visitor details Traffic heatmapping Visualization of frequency & trends

Reporting & Analytics

Upon Arrival

A Visitors can check-in via preferred system: Barcode, QR, RFID
B Entry, Identification, & Verification (ICAM) for Door Access (e.g. gantries, kiosks, existing door systems) Identification sticker/badge production Instant notifications via SMS/email
C Visitor Orientation Forms (e.g. health declaration) & House rules (e.g. safety briefings, emergency protocol) via SMS/email

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Departure

A Instant Notification System for visitors & host upon successful check-out
B Set Time Limitations: Visitors must check-out once time is up
C AAR Integration: Feedback forms, marketing consent, etc.

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Ultra-Wideband

Ultra Wideband
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What is UWB (Ultra-Wideband)

Ultra-Wideband is a fast, secure, and low-power radio protocol that can determine position with accuracy unmatched by other wireless technologies.

How Does UWB Work?

Ultra-Wideband utilizes a transmitter and receiver to send and receive data using radio waves. The transmitter sends billions of radio pulses across the wide spectrum frequency and the receiver translates the pulses into data. UWB pulses can automatically sense distances between two transmitters, similar to how bats use echolocation to sense their environment.
UWB
UWB UWB

How UWB Could Help your Business

With its advantages in both precision and security, WerkDone’s Visitor Management System uses precise ranging UWB to assist businesses across various industries.

Frequently Asked Questions About Visitor Management Systems

How do hospitals keep track of visitors?

Hospitals are large, complex institutions that see a constant flow of visitors. In order to provide a safe and secure environment for patients, hospitals in Singapore have implemented a variety of measures such as visitor management systems to keep track of all the comings and goings

What is cloud-based visitor management?

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Cloud-based visitor management is a system that enables organisations in Singapore to track and manage visitors using a cloud-based platform. Visitors can be pre-registered online and their information is stored in the cloud. When they arrive at the organisation, they can be checked in using a mobile app or a web-based interface.

Data Analytics

Enjoy real-time access to visitor data and trends with VMS Analytics!

Data Analytics

Enjoy real-time access to visitor data and trends with VMS Analytics!

Our Client

Ngee Ann Polytechnic

Ngee Ann Polytechnic

Get To Know The Client

Ngee Ann Polytechnic is a post-secondary education institution and statutory board under the purview of the Ministry of Education in Singapore. It is well-known for its business programmes and focus on entrepreneurship education.

Werkdone's Solution

WerkDone's Visitor Management System helped the client solve difficulties they were facing in managing visitors (such as access for external personnel). Our VMS also helped them to streamline overall Access Management for the school.

Functions Our VMS Provided:

1

Flexibility to add and manage multiple visitor types and their data

2

Simple and agile Policy Management for adjustment to new regulatory requirements or internal updates

3

Creating a seamless visitor experience

4

Secure and reliable data storage

Other Clients

Kajima
Sumitomo
Equinor
Yanmar
Aryzta
Renci

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