Home/Digital Readiness Assessment

Self-Assessment

Is your facility ready for digital transformation?

Answer 8 questions about how you manage your operations today. Get a readiness score, named gaps, and recommended next steps — in a PDF you can share internally.

Question 1 of 812% complete

Question 1 of 8

How do visitors check in at your facility?

Think about how you register, verify, and log all visitors entering your premises.

Paper logbook

Visitors sign in by hand. Records are paper-only. No digital trail.

Partial digital

Some digital entry at reception, but records are fragmented or not centralised.

Mostly digital

Digital system in place for most visitors, but some manual processes remain.

Fully digital

All visitors registered digitally with identity verification, automated logs, and real-time visibility.

Please select an option to continue.

Question 2 of 8

How do you track medication administration?

Think about your Medication Administration Record (MAR), 5 Rights checks, and dispensing records.

Paper MAR

Medication records on paper forms. Manual sign-off. Errors caught during rounds.

Partial digital

Some records are digitised (e.g. spreadsheet), but dispensing and sign-off are still paper.

Mostly digital

Using a digital MAR for most residents, but some edge cases still handled manually.

Fully digital

All medication tracked digitally with 5 Rights alerts, automated MAR, and audit trails.

Please select an option to continue.

Question 3 of 8

How does your facility handle incident reporting?

Think about falls, medication errors, behavioural incidents, and near-misses.

Fully paper-based

Incidents logged on paper forms, filed in folders. Trends reviewed manually during audits.

Partially digital

Some incidents captured in spreadsheets or email, but no centralised system. Escalation is manual.

Mostly digital

Using a digital system for most incidents, but some processes still run offline.

Fully digital

All incidents captured digitally with automated escalation, trend analytics, and real-time dashboards.

Please select an option to continue.

Question 4 of 8

How do you manage staff scheduling?

Think about how rosters are built, communicated, and adjusted when staff are absent.

Manual rosters

Paper-based or whiteboard schedules. Changes communicated by phone or in person.

Excel + WhatsApp

Spreadsheet rosters shared via WhatsApp. Updates are manual and prone to version conflicts.

Scheduling software

Using a dedicated scheduling tool, but not integrated with care records or HR.

Integrated platform

Scheduling fully integrated with care records, payroll, and staff availability — real-time updates.

Please select an option to continue.

Question 5 of 8

How do you prepare for compliance audits?

Think about MOH inspections, MSF funder reports, and your ability to produce records on request.

Pull paper files

Audit prep means gathering paper folders. Record retrieval is slow and error-prone.

Mixed paper/digital

Some records are digital, but pulling a full audit pack still requires significant manual effort.

Digital with manual reports

Records are mostly digital, but generating audit reports requires manual compilation.

Automated reporting

Audit-ready reports generated on demand. All records timestamped and traceable.

Please select an option to continue.

Question 6 of 8

How do families receive updates about their loved one?

Think about routine updates, incident notifications, and how families access care information.

Phone calls only

All family communication is by phone. No written records of updates shared.

Phone + occasional email

Calls supplemented by occasional email. No systematic update process.

Email/app updates

Families receive regular updates via email or a basic app, but access is limited.

Self-service portal

Families access a real-time portal with care notes, updates, and incident notifications.

Please select an option to continue.

Question 7 of 8

How do you coordinate volunteers?

Think about how you recruit, schedule, track hours, and communicate with volunteers.

Phone/WhatsApp

Volunteer coordination is ad hoc by phone or group chat. No formal records.

Spreadsheets

Volunteer records in spreadsheets. Scheduling and hours tracking are manual.

Basic scheduling tool

Using a tool for scheduling, but donor management and reporting are separate.

Full VMS platform

Volunteers, donors, and beneficiaries managed in one system with automated scheduling and grant reporting.

Please select an option to continue.

Question 8 of 8

How do you generate operational reports?

Think about monthly management reports, funder reports, and board-level dashboards.

Manual compilation

Reports compiled by pulling records from multiple sources. Takes hours or days.

Excel pivot tables

Data exported to Excel and analysed manually. Prone to errors and version conflicts.

Semi-automated dashboards

Some reports auto-generated, but key metrics still need manual input or calculation.

Real-time analytics

All operational reports generated on demand from live data. No manual compilation needed.

Please select an option to continue.

Your Readiness Report

0/ 10

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Readiness by area

Visitor Management

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Medication

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Incident Reporting

—

Scheduling

—

Compliance

—

Family Communication

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Volunteers

—

Reporting

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Recommended modules for your gaps

A&S

Access & Security

Addresses your visitor management gap

CRM

Care Management

Addresses your medication gap

A&S

Access & Security

Addresses your incident reporting gap

CRM

Care Management

Addresses your scheduling gap

CRM

Care Management

Addresses your compliance gap

ENG

Engagement & Outreach

Addresses your family communication gap

ENG

Engagement & Outreach

Addresses your volunteers gap

CRM

Care Management

Addresses your reporting gap

No significant gaps identified — your facility is well on its way to full digitalisation.

Summary

Calculating your summary…

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