Dignified care,
documented and coordinated
ACP documentation aligned with MOH Palliative Care guidelines, PCOC assessments captured digitally, and PDPA-secure family communication — all on one platform.
Clinical Records
Care records and advance planning
One record spanning inpatient, home, and day hospice.
PCOC scores captured at every contact — not reconstructed for audits
Record patient data at the point of care, receive automatic follow-up alerts at phase changes. Never lose track of each patient's care history.
PCOC assessment capture
Phase, Symptom Assessment Scale, AKPS, and RUG-ADL captured at the bedside, during visits, or at triage. No retrospective data entry.
Phase-driven follow-up alerts
When a patient’s PCOC phase changes — particularly to Phase 2 (Unstable) or Phase 3 (Deteriorating) — the system flags for follow-up within 24 hours. Coordinators and medical leads see the alert automatically.
Cross-setting care history
One client record across inpatient hospice, home palliative, and day hospice. When a patient transitions between settings, the receiving team sees all assessments, care plans, and handover notes.
ACP directives accessible at the point of need
ACP, LPA status, and resuscitation preferences linked to the client record. Accessible on any device at the moment it matters. Version history with clear timestamps and authorship.
Walk through PCOC capture and ACP documentation, tailored to your service model.
Book a demo →Family Engagement
Family communication, handled with care
Keep families informed during the hardest period without overwhelming clinical staff. Let your team set the pace and detail of care updates.
NOK Gateway
LPA donee permissions
Bereavement follow-up
Clinical Operations
Clinical operations and compliance
Structured handovers, billing across service types, and audit-ready records.
PCOC-driven shift handovers
Incoming teams see current PCOC phase, symptom changes, and care plan updates. Structured handover replaces verbal notes. Bereavement follow-up tasks tracked per case.
Subsidy claims across three service types
Home palliative, inpatient hospice, and day hospice billing on one platform. AIC eligibility calculated from client records. Claims exported with complete audit documentation.
Falls and medication errors documented at the point of care
Staff reports during the shift, not after. Auto-escalation to supervisor and medical team. Full audit trail for every incident across all settings.
PDPA-compliant access with full audit trail
Every record access logged with who, when, and why. ACP and PCOC data access tracked separately. LPA donee permissions enforced at the field level.
FAQ
Questions from hospice and palliative care providers
Does OneCare support PCOC assessments at point of care?
How is Advance Care Planning documentation managed?
How does OneCare handle transfers between inpatient, home, and day hospice?
How are family communication boundaries managed?
Can OneCare track bereavement follow-up for AIC reporting?
Does OneCare support the expansion of home palliative care capacity?
See OneCare in a hospice setting
A 15-minute walkthrough tailored to your service model and care settings.
Also built for
WerkDone serves the full community care spectrum.
Nursing Homes
Residents, medication, visitors, and CIRAS-compliant incident reporting on one platform.
Senior Care Centres
Daily attendance, programme scheduling, caregiver handoffs, and AIC compliance.
Home Care Providers
Visit scheduling, client records across care teams, family updates, and subsidy claims.
Social Service Agencies
Volunteer coordination, programme tracking, and funder reporting with less admin.