Care Management
Digital care records purpose-built for nursing homes, senior care centres, and community care organisations in Singapore.
One record per client
A single profile from intake to discharge: demographics, assessments, care plans, clinical notes, medication, and finance all on one record.
Five modules, fully integrated
Client 360, Clinical Workflow, Medication Management, Scheduling, and Finance & Billing share the same data layer.
Built for Singapore standards
Designed around MOHH minimum dataset requirements, AIC subsidy schemes, and MOH audit expectations.
Five modules
Each module, in detail
Click any module to see the full specification.
One record, from intake to discharge
A single longitudinal profile — demographics, assessments, care plans, clinical notes, medication, and finance all on one record.
- Complete client history from any device, any shift
- Multi-location transfers with full record continuity
- Role-based access for staff, clients, and families
Assessments and care plans that update together
Structured clinical assessments with configurable templates. Care plans auto-update from outcomes.
- Over 60 digitalised assessment forms
- Overdue alerts for care leads
- MOH audit-ready documentation
Staff rosters and client schedules in one view
Shifts, leave, transport, and day programme sessions managed alongside staff rosters.
- Clash detection before shifts start
- Minimum staffing & overtime alerts
- Session updates pushed to Family Portal
- Unified record spanning demographics, next-of-kin, assessments, care plans, clinical notes, medication, and billing
- Multi-location transfer with full record continuity — no re-keying at the receiving site
- Role-based access control: staff see clinical detail, families see care summaries via the Family Portal
- Configurable dashboard widgets per role — nurse view, doctor view, admin view
- Full audit trail on every field change with timestamp and user ID
- NRIC-masked views for non-clinical staff per PDPA requirements
- Bulk import from legacy systems with field-level validation and conflict resolution
- Over 60 digitalised assessment forms including RAI-MDS, Barthel Index, GDS, MMSE, and MNA
- Configurable assessment templates — add organisation-specific fields without code changes
- Care plan auto-generation from assessment scores with suggested interventions
- Overdue assessment alerts pushed to care leads with escalation rules
- Inter-disciplinary care plan with multi-role sign-off workflow
- MOH audit-ready: every assessment versioned, timestamped, and locked after sign-off
- Clinical notes with structured and free-text modes, auto-linked to the relevant assessment
- Shift roster management with drag-and-drop reassignment
- Automatic clash detection: flags double-booking before the shift starts
- Minimum staffing ratio enforcement per ward and shift type
- Leave management with approval workflow and auto-backfill suggestions
- Transport scheduling with route optimisation for home care visits
- Day programme session booking with automated confirmation to Family Portal
- Overtime tracking with configurable thresholds and manager alerts
5 Rights validated at every administration
Barcode or NRIC scan verifies right patient, drug, dose, route, and time. Full MAR generated automatically.
- Automated missed-dose and interaction alerts
- Complete MAR per resident, audit-ready
- Administration time reduced by up to 40%
- Barcode or NRIC scan at administration verifies Right Patient, Right Drug, Right Dose, Right Route, Right Time
- Complete Medication Administration Record (MAR) generated automatically from administered doses
- Drug interaction and allergy cross-checking against the resident's active medication list
- Missed-dose alerts escalated to the charge nurse after a configurable grace period
- Standing orders, PRN, and stat medication workflows with distinct approval paths
- Controlled substance tracking with dual sign-off and inventory reconciliation
- Pharmacy integration-ready: structured prescription format for direct ordering
Subsidies, invoices, and claims without spreadsheets
Billing configured per care plan and subsidy scheme. Invoices generated each cycle in MOH and AIC formats.
- CHAS, MediFund, AIC subsidies
- Monthly run: days to hours
- Full billing history, audit-ready
See it in action
Walk through the care management suite with our team, tailored to your organisation.
Book a demo- Fee structure configured per service type, care level, and subsidy scheme
- Automatic subsidy stacking: CHAS, MediFund, AIC subsidies applied in correct precedence order
- Monthly billing run: select cycle, review exceptions, generate invoices in one workflow
- Government claims export in MOH and AIC submission formats
- Means testing (HHMT) integration for automatic subsidy tier assignment
- Credit note and adjustment workflow with full audit trail
- GST handling per IRAS requirements with 5-cent rounding for cash payments
How it fits together
One record. No re-entry.
Client 360 is the backbone. Clinical Workflow reads from and writes to the same record. Medication Management pulls the active medication profile from Clinical Workflow. Scheduling references the care plan to assign the right staff and sessions. Finance & Billing reads attendance data and care plan changes to generate invoices automatically.
How much admin time could Care Management reclaim for your team?
Enter your bed count and current processes. Get a personalised estimate in 2 minutes.
Also explore
The other two pillars of the OneCare Suite.
See how Care Management works in your facility
Book a discovery call to walk through how each module fits your operations.